Why Is My Sump Pump Not Working – Best Troubleshooting Tips to Fix Your Sump Pump

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Last Updated on June 3, 2023 by admin

A functioning sump pump is crucial for keeping basements dry and preventing costly damage from flooding. However, like any other appliance, sump pumps can fail, leaving homeowners with a soggy mess. To help you stay ahead of potential problems with sump pumps, we’ve created a comprehensive guide to troubleshooting and maintaining sump pumps that will empower you to keep your basement safe and dry.

In this blog post, we’ll explore the most common causes of “why is my sump pump not working,” including power outages, incorrect installation, clogs and debris, and lack of maintenance. We’ll also provide tips on troubleshooting specific issues, such as float switch problems and discharge pipe complications with clogged drains. By understanding these challenges and how to address them, you’ll be better equipped to maintain reliable sump pump systems in your home.

Short Summary

  • Common causes of sump pump failure include power outages, incorrect installation, clogs and debris, and lack of maintenance.
  • Regular inspection & cleaning plus a reliable backup system can help prevent potential damage from power outages or clogs/debris interference with system performance.
  • Proper maintenance is essential to extend the life of pumps. Signs such as noises, vibration & rust indicate impending failure & require replacement.

Common Causes of Sump Pump Failure

why is my sump pump not working

Sump pump failure can often be traced back to one of four common causes: power outages, incorrect installation, clogs, and debris, and lack of maintenance. By understanding the root of these issues, you can take proactive steps to prevent your sump pump from failing and keep your basement dry.

One of the most common causes of sump pump problems is power outages. Since sump pumps rely on electricity from the home’s main electrical panel to function properly, a power outage can leave them unable to operate when you need them the most. Let’s dive deeper into this issue and explore ways to prevent sump pump problems due to a loss of power.

Power Outages

A sump pump failure during a power outage can lead to a flooded basement, causing significant damage to your property and belongings. To minimize the risk of failure during a power failure, it’s essential to have a backup system in place. One reliable solution is to install a battery backup sump pump system, which can provide continuous operation even during a power outage.

In addition to a battery backup, it’s also a good idea to have a comprehensive sump pump system in place that includes a primary sump pump, a full sump pump stop working, a high-powered secondary sump pump, and a battery backup pump system. This redundancy in your sump pump system ensures that even if one pump fails, another can take over and keep your basement dry when the water rises from your basement waterproofing system.

Incorrect Installation

Incorrect installation is another common cause of sump pump problems. Issues such as the improper sizing of the sump pump pit or faulty setup of components like the weep hole can lead to poor performance and even complete failure of the sump pump. It’s crucial to ensure that your sump pump is installed according to the manufacturer’s guidelines and local building codes to prevent potential issues.

One common installation error that can cause a sump pump to run continuously without removing water is the incorrect placement of the weep hole. The weep hole is a small vent hole located between the pump and the check valve on the discharge pipe, and it helps prevent air from becoming trapped in the pipe, which can restrict water flow and cause the sump pump to fail because of a malfunctioning check valve.

Ensuring the proper setup of the weep hole and other components can help avoid sump pump failure due to incorrect installation.

Clogs and Debris

Blockages and debris in the sump pit of your sump pump system can also lead to failure. Rocks, mud, and sticks can accumulate in the sump pit and interfere with the sump pump systems’ operation. To prevent clogs, it’s essential to regularly check the sump pump pit for any debris and clean it out as needed.

Another potential source of clogs is the sump pump’s impeller, which can become blocked by dirt and gravel from the bottom of the sump basin of sump pump systems. If the impeller is blocked and cannot spin, it can disrupt the system’s performance and even cause unusual noises. To avoid impeller issues during heavy rain, ensure that your sump pump has a proper cover and that the bottom of the sump basin is free of debris.

Lack of Maintenance

Inadequate upkeep can contribute to sump pump failure as well. Regular maintenance is necessary to ensure that your sump pump operates at its best and reduces the likelihood of wear and tear. By performing routine maintenance tasks, you can catch potential issues before they become bigger problems.

Some recommended maintenance tasks for sump pumps include checking for debris in the sump pit, ensuring that the sump pump switch is functioning correctly, and inspecting the discharge pipe for any blockages. By staying on top of these tasks, you can help extend the life of your sump pump and keep your basement dry.

Troubleshooting Float Switch Issues

The float switch is a critical component of your sump pump system, and issues with the float switch can lead to sump pump power failure itself. When the float switch becomes stuck or fails, the sump pump may not activate when needed, leaving your basement vulnerable to flooding.

In this section, we’ll discuss common float switch issues and how to troubleshoot them.

Stuck Float Switch

A stuck float switch can occur for several reasons, including the accumulation of debris, blockages, broken attachment arms, and entanglement of the floating element. When the float switch is stuck, it can prevent the sump pump from running and removing water from the sump pit.

To troubleshoot a stuck float switch, first, inspect the switch for any signs of debris or blockages that may be impeding its movement. If you find any, remove them and test the sump pump switch. If the float switch remains stuck, it may be necessary to replace it.

Failed Float Switch

A failed float switch can result from a mechanical failure, obstructions or electrical malfunctions, such as switch inactivity or improper pump connection. If your float switch is not functioning correctly, it can prevent your sump pump from activating when needed, leaving your basement at risk of flooding.

To troubleshoot a failed float switch, start by verifying that the power source is connected correctly. Then inspect the switch for any signs of damage or blockages that may be impeding its operation. If the switch is stuck, try to unstick it by gently pushing it up and down. If the switch remains inoperable, it may be necessary to replace it.

Handling Discharge Pipe Problems

A properly functioning discharge pipe is essential for your sump pump to remove water from your basement effectively. Blockages or freezing in the discharge pipe can cause your sump pump to fail, leading to basement flooding.

In this section, we’ll discuss common discharge pipe problems and how to address them.

Blocked Discharge Pipe

A blocked discharge pipe can occur when debris or gunk accumulates inside the pipe, obstructing the flow of water. This can cause your sump pump to work harder and potentially overheat or fail. Checking for and removing blockages is crucial to maintaining proper sump pump function.

To address a blocked discharge pipe, inspect the discharge line outside your home for any blockages or clogs. If you find any clogged drains, remove them and test your sump pump. If the issue persists, you may need to clear the discharge pipe further or consider professional assistance.

Frozen Discharge Pipe

Frozen discharge pipes can occur when the water inside the pipe freezes due to low temperatures. This can create a blockage, preventing your sump pump from effectively removing water from your basement. If left untreated, this can lead to basement flooding and potential damage to your sump pump.

To address a frozen discharge pipe, first, check for signs of frost or ice on the pipe or listen for gurgling sounds coming from the pipe. If you confirm that the pipe is frozen, you can attempt to thaw it using a hair dryer, heat gun, or hot water.

To prevent future freezing, consider insulating the discharge pipe or rerouting it to an area less prone to freezing.

Identifying and Addressing Motor Issues

The motor is the heart of your sump pump, and motor issues can lead to sump pump failure. Overheating and burn-out are two common motor issues that can cause your sump pump to stop working.

In this section, we’ll discuss how to identify and address motor issues to keep your sump pump running smoothly.

Overheating

Overheating in sump pumps can be caused by a variety of factors, such as clogged discharge pipes, stuck float switches, defective check valves, or an inappropriate pump size or quality. Overheating can cause the pump to seize or the motor to burn out, leading to sump pump failure.

To troubleshoot overheating of the basement sump pump, first, check the discharge pipe, float switch, and check valve for any issues that may be causing the overheating. Additionally, ensure that your sump pump is the appropriate size and quality for your needs and that it has a reliable method of dissipating heat, such as being fully immersed in water.

Burned-Out Motor

A burned-out motor can result from overheating due to a clogged intake screen or a drop in the water level below the impeller, as well as electrical faults such as power supply issues, contactors, fuses, terminals, and power lines. Identifying and addressing these issues promptly can help prevent motor burnout and sump pump failure.

To address a burned-out motor, first, check the power supply, contactors, fuses, terminals, and power lines for any issues. If these are functioning correctly, inspect the intake screen for clogs and ensure the water level is not below the impeller. If the motor continues to have issues, it may be necessary to replace it.

When to Replace Your Sump Pump

A person checking a sump pump for signs of impending failure

Knowing when to replace your sump pump is crucial for maintaining a reliable basement waterproofing system. In this section, we’ll discuss lifespan considerations and signs of impending failure to help you determine when it’s time to replace your sump pump.

The lifespan of a sump pump can vary depending on the type of pump, the quality of the pump, and the environment in which it is used.

Lifespan Considerations

The average lifespan of a sump pump is generally between 7 to 10 years. Factors that may affect the lifespan of a sump pump include maintenance, usage, quality of installation, brand, and size. Regular maintenance is essential to ensure your sump pump runs at its best and extends its lifespan.

As your sump pump approaches the end of its lifespan, be vigilant for signs of potential failure. It’s better to replace a sump pump before it fails completely, preventing costly flooded basement and damage.

Signs of Impending Failure

Typical indicators of an imminent sump pump failure include unusual noises such as grinding, squealing, or humming, vibration, increased cycling frequency, visible rust, advanced age, and motor issues. If you notice any of these signs, it may be time to consider replacing your sump pump.

It’s generally recommended to replace your sump pump after 10 years. However, if your sump pump is producing unusual noises, not functioning as expected, or showing visible signs of wear, it may be time to replace it sooner to ensure your basement remains dry and protected.

Summary

In conclusion, maintaining a reliable sump pump system is essential for keeping your basement dry and preventing costly damage from flooding. By understanding the common causes of sump pump failure and following our troubleshooting tips, you can help ensure that your sump pump operates at its best and lasts as long as possible.

Remember to regularly inspect your sump pump system for issues, perform routine maintenance, and be prepared to replace your sump pump when it shows signs of impending failure. With a well-maintained sump pump, you can have peace of mind knowing that your basement is protected from water damage.

Frequently Asked Questions

How do you reset a sump pump?

Reset your sump pump in no time with these five easy steps. Disconnect the power, remove the sump pump from the basin, clean it out, reconnect it and restart the power, and reset the sump pump.

How do I know if my sump pump is clogged?

A clogged sump pump can be detected easily by checking the function of the pump — if it’s not pumping away excess water and is instead causing flooding in the basement, it has likely become clogged.

Testing the sump pump during rainy or wet weather can help you identify any issues quickly.

Why is my sump pump not collecting water?

It seems like your sump pump may not be working properly due to the float switch or mineral/dirt buildup preventing it from freely moving. Taking the time to investigate and clean it with vinegar should help restore your sump pump’s ability to collect water.

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